Norse Networks can provide your organisation with a third line escalation service, either during the support phase of a project or on a more long-term basis. This can be combined with additional training for your operational staff to reduce the amount of additional support required over time.
Norse Networks can monitor your network to recommend improvements, upgrades or other remediation activities based on overall performance over time. We can also provide additional network management functions, from escalation services to a fully outsourced network management solution. Our tailored approach means that we treat your network infrastructure as if it were our own, ensuring it continues to meet the business requirements it was design to support.
Norse Networks can provide a single point of contact for managing all your network vendors, including equipment manufacturers and cloud and telecom providers. This can be especially useful if your organisation requires an additional level of expertise between it and its vendors to ensure that business requirements are met in terms of cost, delivery and service level.
Norse Networks flexible approach to project management means we are happy to work under the direction of your enterprise's own project management team or to provide our own project management services. These include agreeing the project approach and governance, relevant milestones and time and cost projections, produce all required project documentation and provide updates and escalations as required.